IT OFFICER/HELP DESK AND EQUIPMENT MAINTENANCE JOB LEVEL: 4.VI
Needed: 1
BackgroundThe Office of the Auditor General (OAG) is Rwanda’s Supreme Audit Institution. It derives its mandate from Articles 166 and 167 of the Constitution of the Republic of Rwanda. This mandate is detailed in the law N° 79/2013 of 11/09/2013, determining the mission, organisation and functioning of the Office of the Auditor General of State Finances. The Office has legal personality, financial and administrative autonomy. OAG is responsible for the following:•Auditing and reporting on accounts of all public entities, local administrative entities, public enterprises, parastatal organisations and projects;•Conducting financial, compliance, performance (economy, efficiency and effectiveness) and special audits in respect of expenditure in all institutions referred to above;•Conducting accountability, management and strategic audits of accounts in the institutions mentioned above.OAG offers great opportunities for career growth, training and, above all, an opportunity to serve the nation in promoting accountability, transparency and best practice in Government operations as a means to good governance.To fulfil its mandate, the Office of the Auditor General of State Finances wishes to recruit competent and skilled staff for the following position:JOB TITLE: IT OFFICER/HELP DESK AND EQUIPMENT MAINTENANCEJOB LEVEL: 4.VINUMBER OF VACANT JOB POSITION: ONE (1) a)Job SummaryIT Officer in charge of Help desk and maintenance of IT equipment is responsible for ensuring the OAG staff are assisted in the use of information systems and applications. He/she also ensure IT equipment are working permanently without any deficiency so that all systems are operational and allow the ICT Department to achieve its operational strategic focus so as to achieve the overall OAG strategic objectives.b)Key ResponsibilitiesIT Officer/Help desk’s responsibility is to support end-users. This includes:•Maintenance and repair of ICT equipment.•Support and providing advice to end-users on software and hardware related problems.•Assists staff in the use of information systems and applicationsRequirements:•Bachelor Degree (A0) in Computer science, Computer engineering, Information technology, Information systems, Management information systems, Business information technology from a recognized University•Knowledge in maintenance of ICT equipment.•A proven ability to work on his/her own initiative is critical and also as part of a team providing IT support to a varied user base;•At least two (2) years of proven working experience in a similar position;; •Being 30 years old or less•Being Rwandan citizenAdditional skills •An ability to play an active role in various IT projects;•Good communication skills;•Results - oriented;•Ability to pay attention to details.Interested candidates are required to submit their applications letters in English language to the Office of the Auditor General of State Finances along with an updated CV, the relevant academic degree, proof of requested work experience and a copy of National Identity Card, on https://recruitment.oag.gov.rw/ not later than Wednesday 27th November 2024 at 5:00 P.m. Female candidates are highly encouraged to apply,NOTES:1.All applications must be addressed to Auditor General.2.All documents should be in PDF format.3.Proof that they have completed at least three (3) years of service in the same public institution (If the candidate is currently a public servant)Kigali, 19th November 2024MULIGO OliveSecretary General